By Adrian Harvey Compliance training, perhaps not the most joyous of subject matters, but still an essential and necessary requirement of all regulated businesses. Lack of compliance training, or equally damaging ineffective compliance, results in countless legal issues every year in the UK. Not to mention a poor customer service performance and potential brand damage. Knowledge retention is a critical component of any employee compliance strategy but with a diverse workforce, how do you ensure everyone is at the same required standard? Compliance training courses are, of course, an essential part of the mix but unless employees retain what you.