Last week, the FCA fined Standard Life more than £30 million. If the forecasted financial redress to clients impacted by this reg breach is also included, this financial hit is more likely to total close to £100 million! These are staggering amounts, regardless of the size of your balance sheet. The FCA is serious and “lip service, tick-box compliance” is completely unacceptable and firms who do not embrace a culture of competence and fairness will be held to account and, perhaps of greater concern for many executives in these firms, they will be personally liable. With Senior Management & Compliance.