Global Compliance Enforcement During C-19

Global Compliance Enforcement During C-19

It probably wouldn’t surprise many readers to learn that regulatory enforcement activity has fallen materially during the first six months of 2020, as regulators refocus their activities to deal with COVID-19. What surprised me was that despite this reduction in...
Nelly Blog – Thinking Outside The Tick Box

Nelly Blog – Thinking Outside The Tick Box

It may be a brand-new year and a new decade, but the same old problem remains for regulated firms still struggling to deliver compliance training that actually changes behaviour, ergo culture. In our latest webinar ‘Thinking outside the (tick) box’ with Professor...
Vulnerable Customers: Are You Really Doing Enough?

Vulnerable Customers: Are You Really Doing Enough?

In October’s Nelly webinar, Dr Roger Miles introduced us to the dangers of confirmation bias that often leads individuals and firms to stop gathering information, when the evidence gathered so far confirms the views or prejudices one would like to be true. None more...
Challenging And Removing The Bias In Your Firm

Challenging And Removing The Bias In Your Firm

In yesterdays’ 50 Shades of Bias webinar, I discussed with Behavioural expert Dr Roger Miles how the behaviour bias of individuals, teams, boards within regulated firms can lead to poor decision making and costly mistakes. 89% of our webinar attendees were candid in...
Training For Competitive Advantage

Training For Competitive Advantage

Those of you who have read other blog postings and articles I have authored will probably know my views on how many firms treat L&D as a cost centre seeking to manage down the £’s investment and the “lost-time” impact of the training intervention. Very few firms...