As regulators become increasingly more demanding and data-led, we are proud to provide our customers with best-in-class, granular evidence of authentic employee compliance and lead indicators of employee-based risk.
Discover howTraditional compliance training in many regulated sectors often feels like a box-ticking exercise. Focused on the cheapest option, it typically involves one-size-fits-all knowledge tests right after training, followed by annual refresher courses. This approach offers minimal learning value and fosters employee resentment towards repetitive, low-quality training. The risk identification and mitigation benefits are also negligible.
Our solution lies in continual assessment. By replacing outdated methods, we empower businesses to demonstrably build a competent workforce. This translates into several key benefits: best-in-class compliance evidence, consistent positive customer experiences, and enhanced visibility of people-based risk factors.
Clever Nelly uses a continual assessment approach that treats each employee as an individual, ensuring that what is trained is learned, retained, and made relevant to their specific role and function.
It is often said that culture is what happens when management leaves the room – and it’s an effective reminder to us all that employee compliance goes way beyond ticking a box.
As regulation becomes more complex and demanding, the burden on employers and – arguably more significantly – employees increases. Regulation like Consumer Duty in the UK Financial Services sector places good consumer outcomes at the centre of a regulated firm’s agenda. It is no longer good enough just to treat customers fairly. Employers must organise their business so consumers always get good outcomes.
More and more employers are recognising that a different approach is needed if they are to create a genuine culture of compliance and support for their employees to ensure they have the skills and competence required to operate within the rules.
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