Elephants Don't Forget
  • Call us now on : 0845 60 60 454
  • Nelly@elephantsdontforget.com
  • Login
  • How it Works
  • Our Clients
    • Customer Stories
  • About Us
  • Become a Partner
  • Friends of Nelly
    • Tusk
  • Contact
  • News
  • Blog

How it works

Nelly is Artificially Intelligent and uses a range of sophisticated, employer specific, multiple-choice questions delivered randomly to the employee via email, an app on a smart phone, tablet or desktop. On average Nelly delivers 3.4 questions per employee per day and this uses on average 1 minute 47 seconds of an employee’s working day. Even the busiest contact centre agent, the most time poor salesperson and the over-active manager can find time to engage with Nelly each day.

Because Nelly is intelligent she varies the quantum and subject matter of the questions that each individual user receives based on that individual’s past responses. This way, every Nelly user is treated with respect, as an individual and not subject to mindless repetitive questions.

Nelly is hugely flexible and can, with minimal effort, be tailored to deliver against your specific requirements, even delivering different outcomes to individual stakeholders in your enterprise. Nelly’s sophisticated, but disarmingly simple workflow, allows our clients to automate mundane, value destroying activities so they can focus on improving the performance of individuals and teams within the business.

About us
Get in touch

We guarantee the results

Last year we asked more than 10 million questions, that’s more than 10 million individual learning interventions! We used this data to prove beyond doubt that employees who used Nelly, were certain to learn, even when the content was deemed to be uninteresting or irrelevant. We now guarantee that Nelly works. We offer our clients a simple no quibble money back guarantee. If your employees use Nelly, then we guarantee that they will learn what you have trained them.

We also know that for an employee to act upon or improve as a result of training, they must first learn and retain what they have been trained. Evidence shows, on average, employees learn and retain less than half of what their employers train them and that what is actually learned differs randomly from employee to employee.

Nelly gently, securely and unobtrusively guarantees that every employee learns what they were trained and closes this costly knowledge gap, providing enormous scope for enterprise performance improvement, whenever employees touch the process.

If you think that your business would perform better if all of your employees knew what you trained them then you need an elephant on your team.

What makes Nelly work?

Nelly is grounded in science and uses a combination of the most successful learning techniques to guarantee users that they will learn what they have been trained. Spaced learning, repetition and self-testing are the proven most successful learning strategies known to man and these are harnessed by Clever Nelly. We have a white paper explaining this in more detail that you can download for free from this website.

This, combined with our experience of asking more than 10 million questions to users last year alone, our expert question authors and our Business Benefit Tracking application, means that our clients get multi-fold, in-year, every year Return on Investment.

Become a Partner
Get in touch

Business Benefit Tracker

Nelly is not a discretionary purchase. She is an easily deployed, low-cost, cloud-hosted critical performance improvement tool. Our client services group works with our clients to identify specific issues and challenges faced by various stakeholders in their enterprise. We help our clients to align Nelly to improve the performance in these areas and use our Business Benefit Tracker to keep monitoring the performance improvement. It’s simple, straightforward and quickly establishes Nelly as a firm favourite of every budget holder.

Read our white papers

A Critical Analysis of How Nelly Works

A Critical Analysis of How Nelly Works

By Professor Patricia Riddell

Download

Brain Glue

Brain Glue

The best and worst strategies for making your training stick!

Download

Stupid Is As Stupid Does

Stupid Is As Stupid Does

Create a learning, not a training, culture in your business and massively increase the ROI.

Download

L&D: A Vision for the Future

L&D: A Vision for the Future

“Tell me and I’ll forget. Show me and I may remember. Involve me and I learn”

Download

Achieving and Evidencing Genuine Employee Compliance

Achieving and Evidencing Genuine Employee Compliance

The Challenges Facing Modern Compliance Officers

Download

The Key to Successful Employee Engagement

The Key to Successful Employee Engagement

“You don’t build a business, you build people and then people build the business”

Download

The Missing Metric: Competency Performance Index

The Missing Metric: Competency Performance Index

Key Performance Indicators (KPIs) are critical to a company’s performance

Download

The Measurement Challenge: Employee Competency

The Measurement Challenge: Employee Competency

How do you recognise the competency of your employees?

Download

Improving Student's learning with Effective Learning Techniques

Improving Student's learning with Effective Learning Techniques

Promising directions from cognitive and educational psychology.

Download

The Importance of Forgetting

The Importance of Forgetting

AI and the Importance of Forgetting

Download

  • We deployed Nelly to identify gaps in competency and to ensure that in future our employees were guaranteed to learn what we trained them. We never assumed that we would see such a direct and positive impact on some of our key operational metrics as a result.

    Darren Jeffery, Head of Sales & Service, 1st Central
  • I love it because it’s so easy to use. When systems are slightly complicated or difficult, no matter how good they are, they don’t get used.

    Lucy Gilmore, Customer Care Business Manager, RAC
  • I am extremely satisfied with the tool and offering and feel it is greatly improving my sales team’s knowledge and confidence.

    Mathew Clark, National Business Development Manager - Professional Marketing, UK & Ireland, Colgate Palmolive
  • Nelly is the most cost effective knowledge retention tool that we have ever come across. As soon as we saw it we knew we had to have it.

    Nicole Simpson, Senior Associate Training Manager, Mylan
  • It is rare to see an original, ground-breaking initiative that simply blew all of the judges away. A worthy Gold Winner.

    Chairman of the Judges, Learning Performance Institute
  • Nelly's agility keeps things simple, creates a solution which agents are happy to use and the management team value and appreciate.

    Scott Bain, Head of Contact Centre Operations, House Of Fraser
  • I have to compliment Elephants don’t forget on the backend reporting tool which is one of the easiest and most comprehensive I’ve seen. There’s nothing I can’t get covered!

    Jonathan Hamer, Sales Director, XpertHR

Get in Touch

Email: nelly@elephantsdontforget.com
1 Dysart Street
London
EC2A 2BX

T:0845 60 60454
  • Sitemap
  • Privacy Policy
  • Terms & Conditions
  • Log in
  • Customer Satisfaction
    • Improve Customer Satisfaction – Improve CSAT
    • How To Improve Customer Satisfaction – Surveys and Questionnaires?
  • Sales
    • Sales Training Courses
    • How to Increase Sales
    • Sales Motivation
    • Sales Performance Management
    • Customer Retention Strategy – Implemented?
  • Compliance
    • Compliance Training Courses
    • Compliance Training and Finding Compliance Training Providers
  • Learning & Development
    • Training Needs Analysis
    • benefit related training needs analysis
    • Staff Development And Training
    • Improve Required Learning
    • Learning and Development Strategy
    • Gamification in Learning and E-Learning
    • 70-20-10-Learning-Model
      • 70-20-10-learning-model-really
    • Forgetting Curve Theory – Ebbinghaus
      • Hermann-Ebbinghaus
    • Maximise a Training Budget
  • Resources
  • Operations
    • Improve Field Engineer Productivity
      • Field Service Productivity
    • Call Center Training
© Elephants don't forget ltd 2018
  • How it Works
  • Our Clients
    • Customer Stories
  • About Us
  • Become a Partner
  • Friends of Nelly
    • Tusk
  • Contact
  • News
  • Blog