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Phillips & Cohen Associates, LTD & Elephants Don’t Forget Win Best Use of Technology – Partnership Award at Credit Awards 2025
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Phillips & Cohen Associates, LTD & Elephants Don’t Forget Win Best Use of Technology – Partnership Award at Credit Awards 2025
Press
What’s missing from your approach to financial crime?
Webinar
Consumer Duty: Test, measure and improve your approach to better customer outcomes
Webinar
Delivering good outcomes for customers in vulnerable circumstances: Actions and priorities from the FCA’s latest review
Purple Paper
Operationalising Vulnerability: Equip Your Frontline to Identify and Support Vulnerable Customers
Webinar
Phillips & Cohen Associates, LTD & Elephants Don’t Forget shortlisted for “Most Effective New Employee Experience” at the UK National Contact Centre Awards 2025
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Your 2025 Consumer Duty Report: Meeting FCA Expectations
Webinar
theHRDIRECTOR: The Employee Value Proposition (EVP) Reset
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FCA Expectations for Customers in Vulnerable Circumstances: A Timeline Review for Firms
Purple Paper
FCA Vulnerable Customer Guidance: Employee Competence is Essential
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