How we supported Faurecia implement a business-critical initiative and increased knowledge by 16% in just 6 weeks.

Background

Faurecia use the Artificial Intelligence to support the competence and in-role capability of over 2500 managers and employees across 200+ manufacturing plants in 37 countries.

Solution

An urgent business issue drove us to temporarily pivot all efforts to deploy and validate competence of critical changes to our working practices. From conception to delivery, Nelly was mobilised in just 2 weeks, leading to 65,000 interventions in one month. This established a baseline of employee competence in 6 days and quickly identified areas that required reinforcement and clearer communication.

Results

Competence gaps were identified at an employee, team, country and business group level. Knowledge improved by 16% in just 4 weeks.

In only 6 weeks we were able to successfully implement a business critical global initiative and Nelly was a core part of making that happen.