This article argues that the traditional perception of L&D as a mere cost centre is hindering its potential to drive significant business value. It explores the critical need for L&D departments to demonstrate measurable return on investment (ROI) and advocates for the use of AI-powered tools to quantify the impact of training programs on key performance indicators. By shifting the focus from cost to value, the L&D can secure a more strategic role within organisations and drive substantial business growth.
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