David & Goliath in Islington

By Adrian Harvey I’m writing this from the Building Societies Association Annual conference in Islington in North London and what an eye opener today has been. I am a huge advocate of what these friendly societies and mutuals do and how they are so true to their values and beliefs. When they say they care about providing a high level of service in their local area they mean it. You won’t see this lot closing branches and telling customers “trust us, it’s what you want” like NatWest have done in my local town! Similarly, the level of legitimate collaboration between.

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