Shadow of the Leader

Abstract As the ex-managing director of a c.4,500 employee workforce I quickly learned that whilst metaphorically speaking it was my hands on the steering wheel that guided the organisation, I could swing my hands left and right and see no discernible change of direction!  That is unless I had engaged the line management and they were also steering in the same direction. You see, it was my belief that the individual who inevitably has the greatest impact over the performance of the employee is their direct line manager Рnot the CEO/Board/MD.  With c.85% of your workforce reporting through a.

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