They say that knowledge is power, so how do you ensure that your staff not only retain the knowledge you give them, but also still have space for additional company focuses? It’s a worry any manager faces, especially when it comes to updating staff on legislation or company development. Can you be sure they are really taking it in? Newbury Building Society found Elephants don’t forget after an internal review conducted by the employees themselves, criticised the weekly PowerPoint session for not being ‘engaging’ enough. Head of Compliance Nigel Briggs was tasked with finding a solution that both empowered and.